Roulettino login: how to access your account
Start playingYour account lives at the operator. Roulettino runs the platform, holds your balance, and manages verification — this portal explains how the process works but cannot restore, unblock, or access your account.
Signing in: the steps
- Open the operator's site in your browser — type the address or use a bookmark.
- Look for the sign-in button and click it.
- Enter the email address and password you chose when you registered.
- Submit — you land in your account.
No account yet? Registration happens at the operator too, on the same site.
When sign-in fails
A handful of causes block access, and each has its own fix:
- Wrong credentials — check the email and password carefully; caps lock changes what you type.
- Unverified account — the operator may require identity documents before first withdrawal. Check your inbox for a request.
- Browser session problem — clear cookies and cache, then try again in a private window.
- Self-exclusion active — if you set a cooling-off period or self-excluded, the block stays until it expires.
- Regional restriction — the operator does not accept players from over 50 countries and territories. If yours is among them, you will not be able to sign in.
Forgotten passwords
The operator sends a reset link to the email you registered with. Click "Forgot password" on the sign-in screen, enter your email, and check your inbox. The link takes you to a page where you set a new one.
If the email address you used at registration is no longer reachable, contact the operator's support team with proof of identity — they can update the address on file.
What signing in looks like on a phone
Open the operator's site in your mobile browser. The account, the password, and the sign-in button work the same way as on desktop — no separate mobile login.
We found no mention of a dedicated app in the operator's material, so signing in happens through the browser.
Why an account gets blocked
| Cause | What happens |
|---|---|
| Pending verification | Withdrawals held until documents are reviewed. The operator requests copies of a passport, national identity card, utility bills, or the debit/credit cards used to deposit. |
| Inactive for 12 months | The account is deemed dormant and a monthly administrative fee of €10 is charged. |
| Self-exclusion | Access blocked for the period you chose — minimum three months, maximum five years, or indefinite. Canceling a definite period requires a 24-hour cool-off; canceling an indefinite one takes seven days. |
| Duplicate account | Only one account per household, IP, and PC. A second one may result in voided bets and forfeited winnings. |
Who to contact
Account problems go to the operator's support team at [email protected]. VIP players have access to a dedicated support line available around the clock.
Have this ready before you write: the email on the account, when the problem started, and the exact message on screen. The first reply comes faster when the team has what they need to help.
Keeping access safe
Sign in only on the operator's own address — typed, bookmarked, never reached through a link in an email or a message. Use a password you have not used anywhere else. On a shared device, sign out when you finish.
Gambling should be entertainment, not an obligation. For free, confidential support, contact GamCare at 0808 8020 133 (24/7) or visit BeGambleAware.org. Access to this site is restricted to persons aged 18 and over (18+).
Frequently asked questions
What do I need to sign in to Roulettino?
The email address and password you chose when you registered. Open the operator's site, click the sign-in button, and enter both.
What should I do if my password does not work?
Click "Forgot password" on the sign-in screen. The operator emails a reset link to the address you registered with. If that email is no longer reachable, contact support with proof of identity to update it.
Can I sign in from my phone?
Yes. Open the operator's site in your mobile browser — the account and password work the same way as on desktop. We found no mention of a dedicated app.
Why is my account blocked?
Common causes include pending verification, self-exclusion, or duplicate accounts. The operator requests identity documents at first withdrawal. If you set a cooling-off period or self-excluded, the block stays until it expires.